Your sales conditions

CGV-DJ Boutique ©2006-2018 V4.1-21 SEPT 2018

SALES CONDITIONS* (Clients Account)

*Web commands

  • Item 1 Price
  • Item 2 Command
  • Article 3 Validation
  • Article 4 Availability
  • Article 5 Delivery
  • Item 6 Payment
  • Article 7 Secure
  • Item 8 Satisfied or Reimbursed
  • Item 9 Customer Service
  • Article 10 Intellectual Property
  • Article 11 responsibility
  • Article 12 Warranty
  • Article 13 Law and Litigation
  • Article 14 IT law and freedoms
  • Article 15 Retraction form (download)

It is specified that these terms and conditions apply exclusively to sales by DJ Store on the Web of new products sold under these terms and conditions apply to the exclusion of all other conditions, such as those in effect for in-store sales.


1.1-The prices of our products are indicated in euro all taxes included Shipping cost included unless specified on the product sheet. (see shipping /delays and costs).

1.2-All orders regardless of their origin are in € (Euros) with the following ability to settle in £ and $

1.3-DJ Store reserves the right to modify its prices at any time but the products will be invoiced on the basis of the rates in effect at the time of the registration of the orders subject to availability on that date.

1.4-Ownership clause The products remain the property of DJ Boutique until the complete cashing of the price by DJ Boutique.


On the Internet: Contractual information is presented in French and will be confirmed at the latest at the time of delivery. DJ Boutique reserves the right to cancel any order from a customer with whom there is a dispute relating to the payment of an earlier order.

Article 3-validation

When you click on the "Validate" button after the order process, you declare that you accept the order as well as all of these general conditions of sale fully and without reservation. The data recorded by DJ Boutique is the proof of all transactions made by DJ Boutique and its customers


Our product and price offerings are valid as long as they are visible on the site. Our product offerings are proposed within the limits of available stocks. For products not stored in our warehouses, our offers are valid subject to availability from our suppliers. In this framework, indications on the availability of the products are provided at the time of the placing of your order. This information directly from our suppliers the exceptional errors or modifications are independent of our will but we commit our responsibility to find a solution within the specified time limits.  In case of unavailability of product after placing your order we will inform you by mail or by mail as soon as possible. You can then request the cancellation or exchange of your order by Mail by phone. Or by mail at: DJ Boutique-Cancellation Service-18 Rue des Glairaux 38120 St Estrike

For a payment by CB, the refund is re-credited between 24 and 48 hours after your bank establishment, the type of CB and following your immediate or deferred debit option; For a payment by Transfer the refund can be delayed by 10 days.


5.1 General

The products purchased on DJ Boutique are delivered only in metropolitan France, Corsica, Monaco, Luxembourg, Andore, Switzerland, Belgium and in the countries of Europe and overseas indicated. The products are delivered to the shipping address you specified during the ordering process. The deadlines indicated are average times and correspond to processing times and delivery. In case of deliverables on different dates given their availability, the delivery time is based on the longest time limit. DJ Boutique reserves the possibility to split the deliveries. Participation in processing and multiple shipping costs remains at the expense of DJ Boutique. For products with a price of more than 457.35 €, the maximum delivery time is 30 days from the order in case of indication of unavailability.
In case of unusual delay, an email will be sent to you.
In case of payment by credit card or privative the specified time limits are average time limits and correspond to processing times and delivery for products destined for metropolitan France, Monaco and Andore.

Any order not shipped within 30 days of the order will be cancelled unless otherwise provided by the customer or announced in the offer of sale in the case, for example, pre-sales or booking of new products not yet available.

5.2 Delivery Issues

You must check the conformity of the goods delivered at the time of delivery before signing the delivery order, in the case of a damaged package indicate on the delivery order the exact description in the form of handwritten reserves accompanied by your signature any anomaly concerning the delivery (damaged product, striped product, cardboard etc.)

You will also have to confirm the reservations to the carrier and make a copy or photo of this voucher, In case of doubt or damage caused, you can refuse the package by indicating to the damaged parcel carrier-Denied-We will return the information as soon as possible following receipt of the item (s) and transmit a copy of the claim by mail if possible. If the products require us to be sent back, they must be returned within 14 working days after delivery. Any claim made outside this period may not be accepted except as part of the legal guarantee (see Article 12). The return of the product can only be accepted for products in their original state (packaging, accessories, notices ...).

5.3-Compliance or Quality

We are committed to repaying or exchanging products that do not match your order.

You must formulate by any means (mail, fax, mail) as soon as 14 days after delivery any claim concerning items that do not correspond to your order (delivery error, non-conformity of products ...). Claims shall be addressed to the contact details specified in Article 8." Customer Service ". On your claims you must indicate the details of the buyer, your delivery number or Invoice, the product references on the delivery order and the reasons for your claim. Any claim for product that does not comply with the order made out of the 14-day time limit cannot be accepted.
DJ Boutique will exchange or refund the product (s).
The return of products in case of product error can only be accepted for complete products, in their original state (packaging, accessories, notices ...) with a copy of the purchase invoice.

In the cases referred to in Articles 5.2 and 5.3, the costs of sending and returning shall be borne by


6.1 -The payment of your purchases is either:

-By bank card *: Visa, MasterCard, other Blue Cards (payment in one time or 3/4 Fois free), Amex, by Paylib

-By PayPal **

-A credit with ALMA (3/4 times free from 100 € and up to 2500 €

A credit commits you and must be repaid. Check your refund capabilities before committing yourself

-Either by bank transfer on our account, the RIB is displayed in the validation of the payment period up to 3 to 5 extra days

-By Mandate cash, transaction carried out in one of the many offices of "La Poste" period 1 to 3 extra days, send address displayed on payment validation

-By administrative mandate, reserved for administrations only, period 1 to 2 days, make a request for quotation, validation after receipt of a purchase order by email, estimate form available in the order tunnel.

-either directly in the shop, remove the merchandise in one of our boutique and settle in Species or CB, 10 times free of charge from 600 € or credit, at your convenience.

6.2-Payment delay

In case of payment occurring after the due date on the invoice, DJ BOUTIQUE will require the immediate payment of all unmatured invoices (lapsing). In addition, interest for late payment on the TTC amount at the rate of 3.75 % per month will be applied for lack of payment, and without prior notice, as of the day following the settlement date on the invoice. A lump-sum allowance of € 40 will be payable for collection costs and is added to the interest rate of late; the allowance is payable in full by invoice and even in the case of partial settlement on the day following the payment deadline

The delay in payment may also result in the suspension of the current orders and deliveries and the withdrawal of any possibility of delay in payment as mentioned above

* The speed of the adapter is performed on the command.

** PAYPAL with or without payPal account and also on EBAY

Article 7:

Our site is the subject of a security system: we have adopted the SSL encryption process COMODO, 3D Secure and Sstables of Crédit Agricole to protect most efficiently all sensitive data related to payment methods and account entries

the Order Analysis System (Fraud Detection):
" Information about your order is the subject of automated data processing for which the CA Consumer is responsible. The purpose of this automated data processing is to define a level of analysis of a transaction and to combat bank card fraud. 

8-Satisfied or refunded

8.1-You have 30 days from the receipt to return the product that would not be suitable for you. The shipping costs will be paid for 14 days, the cost of return is at your expense, beyond, only the price of the purchased product (s) will be refunded. However, in case of a package returned without having been opened, we will refund the return costs by a purchase order usable for 3 Months on simple request, on the return form or by mail with the return request

In case of error on our part for delivery, return and shipping costs are fully charged, you will receive a free shipping voucher after your return request

are to be performed at DJ Boutique Service Return 18 Glairaux Street 38120 St Estrike.
This right of return can only be accepted for complete products, in their original condition (packaging, accessories, notices) with a copy of the purchase invoice. Items returned incomplete, damaged, damaged or salted by the customer are not included

8.2- Item L. 221-28. The right of withdrawal cannot be exercised for contracts:

  • A supply of fully executed services before the end of the withdrawal period and the execution of which has begun after the express prior consent of the consumer and the express waiver of his right of withdrawal;
  • A supply of goods or services whose price depends on fluctuations in the financial market that are outside the control of the professional and likely to occur during the withdrawal period;
  • A supply of goods made according to consumer specifications or clearly customised;
  • Providing goods that are likely to deteriorate or stale quickly;
  • The supply of goods that have been unsealed by the consumer after delivery and cannot be returned for reasons of hygiene or health protection;
  • A supply of goods which, after being delivered and by their nature, are inseparably mixed with other articles;
  • The supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed upon at the conclusion of the contract depends on fluctuations in the market beyond the control of the professional;
  • Maintenance or repair work to be carried out in emergency at the consumer's home and expressly requested by the consumer, within the limits of spare parts and works strictly necessary to respond to the emergency;
  • Providing audio or video recordings or computer software when they have been unsealed by the consumer after delivery;
  • A supply of a newspaper, a periodical, or a magazine, except for subscription contracts for these publications;
  • Included in a public auction;
  • The provision of accommodation services, other than residential accommodation, of transportation services for goods, car rentals, catering or leisure activities that must be provided on a specified date or period;
  • A supply of digital content not provided on a physical medium whose execution has started after an express prior agreement of the consumer and renunciation of its right of withdrawal.

8.3-We are committed to reimburse you within 30 days of receiving the products through our care. The refund will be made at the choice of DJ Boutique by credit on your CB, your bank account or by bank check addressed to the customer who wrote the order and to the billing address

8.4-No refund will be accepted for any reason.

8.5- If you are less Dear Other :
All items for sale on DJ Boutique are entitled to this offer except items in the DESTOCK store, PACKS, PROMOTIONS, SOLDES, DVD, CD, VINYL or downloadable product.

This offer is not available for orders that benefit from a discount by promo code.

Price comparison will be made on the basis of:
. A finding of the price gap in the 24H that follows the order.
. From a French website registered in the registry Commerce and the exclusion of sales sites between individuals or Auctions.
-the price displayed excluding any promotional offer (purchase order, promo code, or other)
-an identical product (new product, same brand, same reference, with the same characteristics)
-an identical service (warranty period, availability, delivery time, ...)

. The refund will be in the form of having to claim on the site SALE and will not in any case exceed the amount of the article.
. It will be valid for 3 months and cannot be exchanged for its monetary value.
. It will be available on your customer account 10 days after the delivery date of your order.
. Only one refund per customer for the same item

9 customer

For any information or questions, our Customer service is at your disposal: tel. Online 0954073856 fax: 0959073856

address: DJ Boutique 18 rue des Glairaux 38120 St Estrike-Chat > Apple Messages:


10.1-All texts, comments, works, illustrations and images reproduced on the "djbmarket and DJ Boutique" sites are reserved for copyright as well as for intellectual property and for the whole world. As such and in accordance with the provisions of the Code of Intellectual Property, only the use for private use is permitted subject to different or even more restrictive provisions of the Intellectual Property Code. Any other use is constitutive of infringement and assented to the title of Intellectual Property unless prior authorisation by DJ Boutique. Any total or partial reproduction of DJ's catalogue is strictly forbidden.

10.2-certain products, such as software, are the subject of personal and specific use rights regulating copying, public distribution, rental. You must respect the general conditions of sale of these products and DJ Boutique cannot be held responsible for the uses that could be made of the products in this frame.

Article 11-

The products proposed are in accordance with the French legislation in force and the standards applicable in France. The photographs, texts, graphic information and characteristics reproduced and illustrating the products presented are in conformity with the products sold unless exceptional error. Consequently, in the event of error or omission in any of these photographs, texts or graphics information or characteristics of the products or in the event of modification of the characteristics of the products by the suppliers, do not hesitate to take us up the information, we will make every effort to correct the file as soon as possible. Of course for all questions about products you can contact our customer service by email: Customer service.

DJ Boutique cannot be held responsible for the breach of the contract concluded in the event of force majeure, disruption or total or partial strike, in particular postal services and means of transport and/or communications, flooding, fire.

DJ Boutique will not incur any liability for any indirect damage caused by the present, operating losses, loss of profit, loss of luck, damage or expense, which may occur as a result of the purchase of the products. We remind you that it is prudent to save the data contained in the products purchased.

DJ Store cannot be responsible for any loss of data, files or damage defined in the previous paragraph. The total or partial impossibility of using the products in particular due to the incompatibility of material cannot give rise to any compensation or refund or the liability of DJ Boutique. Hypertext links may refer to other sites than the site. DJ Boutique disclaims any liability in the event that the content of these sites infringes the legal and regulatory provisions in force. Our products have performances compatible with professional uses DJ Boutique will not be able to see its liability for any damage whatsoever resulting from a professional activity.

Article 12 Warranty

Products purchased on DJ Boutique are entitled to the warranty indicated on the product item on the site. In any event except for professionals, you benefit from the legal guarantee of conformity of 2 years for products nine and 6 months for used products. In case of a fault product, Within this 2-year period (new products) 6months (Products of Opportunities), you can choose between repair or replacement of the property, subject to the conditions of cost provided for in Article L. 211-9 of the Consumer Code. In order to know the steps to be taken regarding the after sale service for any problem or failure on a product you can contact the customer service at the following telephone number: 09 54 07 38 56-in order to be able to benefit from the guarantee of the products it is imperative to keep the invoice of purchase of the product.

Warranties do not cover:

-the replacement of consumables (batteries, light bulbs, fuses, antennas, helmet helmets, unreadable blank CDs, wear of recording or reading heads ...),

-the abnormal or non-compliant use of products. We invite you to consult carefully the instructions provided with the products or available online at the manufacturer's home site,

-accessory breakdowns (power cables ...),

-defects and their consequences due to the intervention of an unshaken DJ Boutique or product brand,

-defects and their consequences related to the non-conforming use for which the product is intended (professional, collective, ...),

-defects and their consequences for any external cause.

Government's legal warranty information in France

Article 13-Applicable Law-Litigation

contract is subject to French law. The language of this contract is the French language In case of dispute, the competent courts will be appointed.

Article 14-nominative information, IT law, your

DJ Boutique is committed not to divulge to third parties the information you provide to us. These are confidential. They will only be used by internal services for the processing of your order and to reinforce and personalize the communication and product offering reserved for customers of DJ Boutique, in particular by the letters of mailing to which you will subscribe and as part of the personalisation of the site according to your interests. However, when you visit DJ Boutique from certain partner sites of DJ Boutique and identified as such, the data concerning you are likely to be exceptionally communicated to third parties. If you do not wish to indicate us via the address below. Our site is also designed to be particularly attentive to the needs of our customers. For this reason, we use cookies. The purpose of the cookie is to report your visit to our site. The cookies are therefore used by DJ Boutique only in order to improve the personalized service that is intended for you. No Bancaire data is kept after cashing.

We inform you that this automatic data processing has been reported to CNIL No. 1359455.

This article will not prevent the transfer or transfer of activities to a third party. As a result, in accordance with the computer law and freedoms N ° 78-17 of January 6, 1978, you have a right of access, rectification and opposition to the personal data concerning you. For this it is enough to make the request online or by mail with your name, first name, address and if possible your customer number:

Customer service:

SARL DJ Boutique
18 Glairaux Street-Tel: 0954073856

Siret 49357946000038 APE 4690Z VAT FR24493579460

Article 15-Retraction form

You can download this form, fill it out and return it by mail or mail